MIS & Data Unit Communications

1/16/25 - Revised Infoview Reports

We continue to learn of more changes to the WINNIE database, and some issues with those changes, as we revise Infoview reports. Revising for changes and correcting for issues adds more complexity to these reports. For most reports, we can create a version that can be used regardless of whether the contact was completed in HuBERT or WINNIE.

However, for a few already complex reports, or reports that provide only current/recent information, we will create a WINNIE-only version. If a HuBERT version is still required, as is the case with the complex CERTIFICATIONS COMPLETED BY ONE STAFF PERSON (SOD) report, we will also create a HuBERT version.

We will add “- WINNIE Only” or “- HuBERT Only” to the title of the report if it can only be run for contacts completed while in WINNIE or HuBERT.

Please refer to the Infoview Reports Revisions and Corrections page for up-to-date information about revised Infoview reports. (NOTE: Previously corrected reports that need further revision have been removed from this page.)

In Infoview, before running a report, remember to compare the date of the report template found in the INFOVIEW TEMPLATES topic folder to the version you have saved in your MY FAVORITES. If the report template has a more recent date than your version, please re-save or re-copy/re-paste the newer version to your MY FAVORITES before using.

The following reports have been revised:

• CERTIFICATIONS COMPLETED BY ONE STAFF PERSON (SOD) – HuBERT Only (1/7/2025)
• CERTIFICATIONS COMPLETED BY ONE STAFF PERSON (SOD) – WINNIE Only (1/13/2025)
• CERTS & MCAs COMPLETED BY THE SPECIFIED STAFF PERSON (1/6/25)
• CHILD RECERTIFICATIONS BY AGE & SPECIFIC REFERRAL PROVIDED AT LEAST ONCE – WINNIE Only (1/15/25)
• CULTURAL IDENTITY – NEW PARTICIPANTS (1/15/2025)
• HIGH RISK PARTICIPANTS DUE FOR ADDITIONAL CONTACT (12/18/2024)
• KEPT APPOINTMENT LIST (12/18/2024)

We apologize for having to revise some of these reports multiple times and appreciate your patience as we continue to correct numerous unexpected Infoview report changes and issues.

If you have a new report request, please submit the Local Agency Reports & Data Request.

If you have any questions about a report request you already submitted or need a report you already submitted to be completed as a priority, please contact Sarah Mallberg at sarah.mallberg@state.mn.us.

1/9/25 - All WINNIE Environments Unvailable

All WINNIE environments (Production/Clinic, Training, Reports, and Infoview) will be unavailable beginning at 8:00 PM on Friday, January 24 until Monday, January 27 at 7:00 AM. They will be down for mobile app updates. This will NOT impact My MN WIC App users.

The system will automatically terminate the session of anybody still working in WINNIE at 8:00 PM on Friday, January 24. Please ensure if you are working in a participant’s record late on Friday that all processes are completed before 8:00 PM.

1/9/25 - Important Dates

• January 20, 2025 – Martin Luther King Day – MN Help Desk AVAILABLE; State Office CLOSED.
• February 17, 2026 – Presidents’ Day – MN Help Desk AVAILABLE; State Office CLOSED.

1/9/25 - WIC App Updates

The Minnesota Department of Health WIC Program is modernizing the My MN WIC App to enhance functionality and user experience. The new “Minnesota WIC App” will introduce various features, including:

• An updated interface.
• The ability to switch between English and Spanish.
• Improved tools for participants to locate WIC-approved vendors by sorting through stores and pharmacies.
• A feature to view participant certifications.

The app will be available to Android and iOS users on February 1, 2025.

Important to Note: Users will need to delete the old app and download the new Minnesota WIC App from Google Play (Android) or the App Store (iOS), as it will not update automatically. All users will also have to re-register.

A demonstration video walking through the new app, along with other training materials (brochure, sticky note, and QR codes), will be provided to local agencies and made available on the MDH WIC website ahead of the release. If you have any questions, please reach out to tobi.afolabi@state.mn.us.

12/12/24 - Infoview Report Requests

We continue to receive a large number of Infoview report requests for both Staff ID revisions and corrections to reports that use Local Use and State Use Questions. A few bugs have been identified that impact how WINNIE saves data, and some changes have been made in how this data is saved.

We continue to research options on how to accurately pull this information. More Infoview reports are impacted than was expected and as we work to make the corrections, we will provide information about our progress in the Weekly Update. However, due to the number of affected reports, it will not be within the timeframe specified if you’ve submitted a report request. We appreciate your patience as we work to resolve all these report issues.

12/12/24 - WINNIE Training Refresh and Accounts

We will refresh the WINNIE Training environment quarterly to ensure the database has participants that can be used for training. When refreshed, all existing training accounts will be deleted as part of the refresh process. Any agencies wanting to use WINNIE Training after a scheduled Training refresh, will need to contact the MN Help Desk (1-800-488-8799, press 2, 2 or mnhelpdesk@gainwelltechnologies.com) to have their agency’s training account re-created.

11/21/24 - WINNIE Environments

No Reports Environment in WINNIE

WINNIE does not have a Reports Environment that can be accessed by users, but there is still a reports database that is used by Infoview. Local Agency reporting needs were assessed prior to WINNIE roll-out and all HuBERT reports agencies indicated they were using were recreated in Infoview.

Year-to-Date Participation
Agencies can use the Year-to-Date Participation report found in INFOVIEW TEMPLATES >> Counts >> Monthly Participation folder for an up-to-date count by grantee, agency, and clinic (reference: Year-to-Date Participation – Infoview Guidance Document (PDF)). Reminder: until End-of-Month is run, participants not issued benefits (fully breastfed infants < 6 months old and some-breastfeeding women > 6 months postpartum) will not be included in the count.

Closed-out participation counts are also available on the Monthly Participation page of the MDH WIC website, including the FFY Cumulative Monthly Summary by Grantee and the interactive Monthly Participation for FFY 2024.

Year-to-Date Outlays
An Outlays reports has been developed using Data Direct. For now, if you require this information, please submit a Local Agency Reports & Data Request.

WINNIE Training Environment

We will be turning on Multi-Factor Authentication (MFA) in the WINNIE Training environment on Friday, November 22. Agencies that have a general shared email account associated with the online application will be setup so that the MFA code is sent to that account. If your agency has a specific staff member receiving the online application emails, please provide a general county email account to Nicole Danberry (nicole.danberry@state.mn.us).

WINNIE Office Environment

In preparation for WINNIE, we asked Local Agency Coordinators to indicate who they thought would need access to the WINNIE Office environment. However, after assessing the need for this environment we have determined access to the State Office environment is not necessary since the older information is rarely needed.

The WINNIE Office environment is similar to the now retired Reports environment in that it shares the same database and includes all data that the Minnesota WIC program maintains.

The WINNIE Production environment has this same data with a few exceptions.

Only 3 years of the following information is available in the WINNIE Production environment:

• Scanned Documents
• Participant Signatures
• CPA Signatures
• Benefit History Details

Accessing Data Not Found in Production
If an instance arises where your agency requires information that is not found in the Production Environment, please contact the MN Help Desk for assistance (1-800-488-8799, press 2, 2 or mnhelpdesk@gainwelltechnologies.com).