Minnesota Department of Health Home Care Survey Definitions

Initial Full Survey

• For new temporary licensee
• Completed within 14 months after temporary license issued
• See definition of full survey below

Full Survey

• Periodic inspection of Home Care Providers (HCPs) to assess ongoing compliance with regulations
• Covers all core survey areas and all legal requirements of providers
• For providers who:
  • Are temporary licensees
  • Do not meet requirements for a core survey
  • Surveyor has identified as having unacceptable client health or safety risks during a core survey
• May include additional review as deemed necessary by the Minnesota Department of Health (MDH)

Core Survey

• Focuses on essential health and safety requirements
• Eligible HCPs will have:
  • Been licensed for at least 3 years
  • Been surveyed in last 3 years
  • No widespread violations beyond Level 1 on most recent survey
  • No substantiated licensing complaints in past 3 years
  • No complaints against the agency under the VAA or MMA in past 3 years
  • No enforcement action per 144A.475 in past 3 years

Follow-up Survey

• Conducted to determine if HCP has corrected deficient issues and systems identified during a core survey, full survey or
  complaint investigation.
• May be done by phone, e-mail, fax, mail or on-site reviews
• Are concluded with exit conference and written information on process to request reconsideration of survey results

Complaint Investigation

• Conducted upon receipt of information alleging that a home care provider has violated or is currently violating a
  requirement of sections 144A.43 to 144A.482.