Metro District Water Operator School

Conducted by the:

• Minnesota Department of Health, and
• American Water Works Association - Minnesota Section

Tuesday, May 6 to Thursday, May 8, 2025
Eagan Community Center
1501 Central Parkway
Eagan, Minnesota 55121
651-675-5550

Attendees will receive 16 contact hours.

A certification exam will be held at 8:30 a.m. on May 8. Because of space constraints, there is an 80-person limit for the exam. The limit for people taking the C or D exam prep on May 7 is 60.

Applications for the certification exam must be received by the Minnesota Department of Health at least 15 days before the exam. Download the exam application below:

• Water Supply System Operator Exam Application (PDF)

or contact Noel Hansen: noel.hansen@state.mn.us, 651-201-4690.

Questions

Contact Brent Massmann, bmassmann@american-usa.com, for questions about the school. For specific questions about the certification exam, contact Noel (information above).

Tentative agenda

Tuesday, May 6, 2025

Morning

Registration begins at 6:45 a.m. with the school beginning at 7:30 a.m.

Keynote Speaker - Mike Max, WCCO-TV, Inside the 2020 Riots: How It Has Changed the World

Updates on Minnesota American Water Works Association, Water Utility Treatment Technologies program at St. Paul College, Professional Operator Development Program

Public Employees Retirement Ass. Pension Education

Water in Peru - Brian Rivers, Minnesota Department of Health

Afternoon

Leadership/Emergency Management Session

• From Paper to Precision: Unlocking the Power of Computerized Maintenance Management in Public Water - Jeff Campbell, Eden Prairie Utilities
• Are You Listening? The Pathway to Success with Elected Officials - Eddie Staley, Withers Ravenel
• Utility Asset Lifecycle Planning - Jon Eaton, AE2S

or

Distribution Session

• Watermain Evaluation - Chad Katzenberger, SEH, Inc.
• Watermain Replacement - Mitch Hoeft, Bolton & Menk
• Locating Technologies - Paul Teicher, Utility Logic

Wednesday, May 7, 2025

Morning

Breakfast at 7:30 with speaker Steve "Safari Dude" Fredlund

C & D Exam Prep

or

Regulatory Session

• Lead Service Line Inventory - Corey Mathisen, MDH
• Sampling - Brian Noma, MDH
• Security Requirements - Aaron Morningside and Glenn Sanders, Cybersecurity and Infrastructure Security Agency (CISA)

or

Operations Session

• Zinc Fittings - Mark Troyanowski, SIP Industries

Afternoon

Emerging Technologies Session

• Biological Filtration - Steve Nelson, WSB
• PFAS in Hastings - Ryan Stempski

or 

Treatment Session

• Maple Grove Water Softening Feasibility - Stantec
• PFAS Lessons from Woodbury - AE2S
• Water Plant Technologies - AE2S

Thursday, May 8, 2025

Morning

Begins at 8:00 a.m.

Product Expo

Supervisor Forum

or

Certification Exams (at 8:30 a.m.)

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